Before You Call an Electrician

Start with what you are seeing. You get a safe first step or a clear reason to call, and a summary you can send to the electrician. Something else? Check any home repair.

Question 1

What is going on?

General guidance, not an inspection. When something feels unsafe, stop and call a professional.

Every answer at a glance

Act now

Possible electrical fire risk

Heat, scorch marks, sparks and a burning smell mean something is overheating right now.

Call an electrician

A shock means a grounding or wiring fault

Stop using the outlet, appliance or fixture and turn off its breaker. If anyone was hurt, was shocked by a high-voltage source, or feels chest pain or numbness, call 911. A shock from a faucet, appliance case or wet area needs an electrician to find the fault.

You can likely fix this yourself

The circuit is probably overloaded

Too much is running on one circuit. Spreading the load usually fixes it.

Electrical load calculator

Call an electrician

Likely a short circuit or failing breaker

A breaker that trips immediately is doing its job. Leave it off and do not hold it on or replace it with a larger one. An electrician needs to trace the fault.

Call an electrician

An intermittent fault needs testing

Random trips can come from a loose connection, a damaged cable or a worn breaker. Note the time and what was running, then have an electrician test the circuit.

You can likely fix this yourself

Reset the GFCI or the breaker

A tripped GFCI outlet can kill power to other outlets down the line.

Electrical cheat sheet

DIY if you are comfortable, otherwise call

The outlet or its connection may have failed

Swapping a standard outlet is a common DIY job when the wiring is copper and in good shape. If you see aluminum wire, cloth insulation or scorching, stop and call an electrician.

Electrical cheat sheet

You can likely fix this yourself

Most likely the bulb or dimmer

A loose bulb, or an LED on a dimmer that does not support it, is the usual cause.

Call an electrician

Possible problem with the service or a loose neutral

Lights that dim or brighten across the house can mean a loose main connection, which can damage electronics and cause overheating. Call your electric utility or an electrician soon. If lights get brighter than normal, unplug electronics first.

DIY if you are comfortable, otherwise call

A worn switch is a straightforward swap

Replacing a single-pole switch like for like is a reasonable DIY job if you are comfortable shutting off power and testing it.

Electrical cheat sheet

Call an electrician

Old or damaged wiring is a job for an electrician

Knob-and-tube, aluminum or brittle cloth-covered wiring can fail when disturbed. Leave it alone and book an electrician.

FAQ

Why does my breaker keep tripping?

The usual causes are too much load on the circuit, a short circuit, or a failing breaker. If it trips with a light load or immediately after a reset, leave it off and call an electrician.

Why is an outlet dead when the breaker is on?

A tripped GFCI outlet elsewhere on the circuit is a common cause. Press RESET on nearby GFCI outlets in kitchens, baths, garages and outdoors before you assume the outlet has failed.

Is a burning smell from an outlet an emergency?

Treat it as one. If there is smoke or fire, get out and call 911. If not, and the panel is safe to reach, turn off that breaker, stop using the outlet, and call an electrician the same day.