Before You Call Appliance Repair

Most appliance trouble starts with power, lint, a filter or dirty coils. Find out if yours does, and what to tell the repair tech if not. Something else? Check any home repair.

Question 1

What is going on?

General guidance, not an inspection. When something feels unsafe, stop and call a professional.

Every answer at a glance

Act now

Stop using it and get to safety

Do not try to diagnose an appliance that smells of burning or gas.

You can likely fix this yourself

Clean the coils and clear the vents

Dirty coils and blocked vents are common and cheap to fix.

Call an appliance technician

Likely the start relay, compressor or control board

These repairs need testing, and sealed-system work needs a certified technician. Keep the doors closed and move food to a cooler after about 4 hours without cooling.

You can likely fix this yourself

Clean the lint path

A clogged vent wastes energy and is a fire risk, so do this soon.

Dryer vent cheat sheet

DIY if you are comfortable, otherwise call

Likely a thermal fuse or heating element

On an electric dryer these are replaceable parts if you are comfortable with a multimeter and the power unplugged. A blown fuse often means a clogged vent, so clean that too. Call a pro for a gas dryer.

DIY if you are comfortable, otherwise call

Check hoses and the door seal

Hoses and seals cause most leaks. A leak from under the tub usually needs a repair visit.

You can likely fix this yourself

Clear the pump filter and the drain hose

A sock or a coin in the pump is the usual culprit.

You can likely fix this yourself

Clean the filter and check the drain connection

Most dishwasher trouble starts at the filter or the drain hose.

DIY if you are comfortable, otherwise call

Probably an element or a breaker

Check both breakers for a double-pole range circuit. A visibly broken or blistered element is a simple part to replace with the power off at the breaker. Control board faults are a repair call.

Call an appliance technician

Leave gas components to a technician

Check that the oven is plugged in and the gas valve behind it is open. Beyond that, igniter and valve work should go to an appliance technician.

You can likely fix this yourself

Check the power before anything else

Dead appliances often have a power problem and not an appliance problem.

FAQ

Why is my dryer taking so long to dry?

A clogged lint path is the most common cause. Clean the lint screen, disconnect the duct and brush it to the outside cap. A blocked vent is also a fire risk, so do it soon.

Why is my fridge warm but still running?

Dirty condenser coils and blocked interior vents are common. Unplug it, vacuum the coils, clear the vents and give it 24 hours. If it stays warm, book a repair.

What information does an appliance repair tech need?

The brand and model number (usually on a sticker inside the door or on the back), the age of the unit, what it does and does not do, and any error code on the display.